Frequently Asked Questions

Everything you need to know about our premium pet-inspired fashion and accessories.

How do I ensure the right fit for my pet's apparel?

We provide a detailed size guide on every product page. Please measure your pet's neck, chest girth, and back length carefully. If your pet falls between sizes, we recommend ordering the larger size for maximum comfort.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, items must be free of pet hair and odors to be eligible for a full refund.

How long does shipping take?

Standard domestic shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.

Are your pet clothes machine washable?

Most of our garments are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the integrity of the fabric and any specialized prints or embellishments.

Do you offer international shipping?

Yes, Catalyst Pet ships to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.